Impactful ESD helped this business to increase capacity by140%
Initially, Renika Rungan was only superficially involved in the Rev Collision autobody operation. But in October 2015 her husband Raven was killed and in addition to dealing with this loss, Renika had to take over the daunting task of running the business.
She soon discovered that the business had some fundamental issues: Rev Collision had been terminated from the panels of most insurance companies.
THE GROWTH JOURNEY
When Renika took the Helm of the business, She had no idea of the financial standing of the business.
She says that there were many tearful days, when she didn’t think she could run the business herself. But the support she received from her Aurik facilitators marked a turning point in an emotional journey that saw her start to turn things around.
Through the programme she learnt the importance of solid financials – she can now understand the statements and their relevance. She learnt about funding and is now in the process of acquiring funding to expand her business.
The right people doing the right things: Renika re-organised her team and ensured all staff members have clear KPIs.
Job creation: She realised there was a gap in the team and hired 2 new marketers to penetrate the fleet vehicle market & brokers.
Client diversification: She has had the workshop audited and is now accredited with
all the major insurance firms. She is a Platinum supplier for Santam’s Assessment Centre and has the top ranking for an autobody service provider with OUTsurance. She has grown Rev Collision’s client base to 18 clients.
Operational & Turnover Growth: From working on 6 vehicles per week, Rev Collision now works on average 21 vehicles per week. This has contributed to a growth in turnover of 150%.