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NCUMISA CHARTERED ACCOUNTANTS & AUDITORS

Accounting firm

Before Working with Aurik

  • Challenges:
    • No documented systems, processes, or clear organizational culture.
    • Insufficient monthly financial oversight.
    • Operated from premises that were too small for growth.
    • Ncumisa was overwhelmed, spending excessive time working in the business rather than on it.

Outcomes After Working with Aurik

  • Operational Improvements:
    • Hired a “second-in-command” to reduce Ncumisa’s workload and enable her to focus on client relationships.
    • Documented systems and processes, enhancing operational efficiency.
  • Business Growth:
    • Relocated to larger office premises, accommodating expansion.
    • Established regular “housekeeping” practices, such as monthly statements.
  • Entrepreneurial Development:
    • Ncumisa developed as a leader, balancing strategy and operations.
    • Strengthened the business for long-term scalability.

KUSHESH EXPRESS

Specialised medical logistics

Before Working with Aurik

  • Challenges:
    • Difficulties accessing clients and securing contracts.
    • Limited systems, leading to inefficiencies in daily operations.
    • Owners were deeply involved in all aspects of the business (“working in it” rather than “on it”).

Outcomes After Working with Aurik

  • Turnover Growth: Achieved a 57% increase in turnover within the last quarter of the Aurik program.
  • Job Creation: Created 5 additional jobs during the program, expanding the workforce to 53 employees.
  • Market Share: Grew from handling 5% of a hospital group’s logistics to 90% over a few years.
  • Fundability: Attracted interest from multiple funders, reflecting increased credibility and growth potential.
  • Operational Efficiency:
    • Systems allowed the business to function without the constant involvement of the entrepreneurs.
    • Improved profitability through better systems and processes.

THE VELVET EFFECT

Catering Services

Before Working with Aurik

  • Business operations were manual and inefficient, leading to errors and missed opportunities.
  • Decision-making lacked data support.
  • They were heavily involved in daily operations (“in the engine room”).
  • The COVID-19 pandemic significantly disrupted their events business.

Outcomes After Working with Aurik

  • Profitability: Increased by 1202%.
  • Team Expansion: Grew from 8 staff members to 15.
  • Efficiency:
    • Systems ensured all operations were tracked and recorded.
    • They successfully ran a large-scale, four-day conference without needing to be on-site, showcasing effective delegation and operational independence.
  • Future Outlook:
    • Identified the importance of finding their niche to maximize client impact and business sustainability