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LIGALELO TRADING

Company overview:

Ligalelo Trading is a construction and plant hire company operating from their base in Mbombela, servicing construction and civils projects.

Key Achievements

Marketing & Sales: They made a smart plan to grow their business. Now, instead of speaking to only 5 clients a month, they talk to more than 30. This helped them grow their number of regular customers by 50%.

Machines & Equipment: They started with only 4 big machines. Now they have 11. Because of this, they had to move to a new, bigger site that is well located in town – which also helps them get noticed by more people.

Team: Nathi embraced the process of defining a role, and then training employees to deliver that role. He included his team in the Aurik process to ensure rapid buy-in and adoption of the systems and processes designed. This has enabled rapid staff growth from 3 to 13.

Dezina Pak

Company overview:

Founded and led by Jodie Naidoo, DEZINA PAK supplies high-quality, eco-friendly, biodegradable food packaging to the catering and hospitality industries.

Key Achievements

Scale & growth: Jodie successfully self-funded the import of a full container of stock which offered greater range to her clients, reduced cost and necessitated a new warehouse and more staff to manage the increased workload

Delegation: The implementation of an inventory management system, together with an organisational structure with clear roles led to the hire of two new employees to release Jodie’s time to focus on strategy

Profitability: Access to bulk stock reduced cost and increased capacity, allowing Dezina to service more clients. Improved systems operated by a purposeful team have improved efficiencies, all contributing to profit increase

NCUMISA CHARTERED ACCOUNTANTS & AUDITORS

Accounting firm

Before Working with Aurik

  • Challenges:
    • No documented systems, processes, or clear organizational culture.
    • Insufficient monthly financial oversight.
    • Operated from premises that were too small for growth.
    • Ncumisa was overwhelmed, spending excessive time working in the business rather than on it.

Outcomes After Working with Aurik

  • Operational Improvements:
    • Hired a “second-in-command” to reduce Ncumisa’s workload and enable her to focus on client relationships.
    • Documented systems and processes, enhancing operational efficiency.
  • Business Growth:
    • Relocated to larger office premises, accommodating expansion.
    • Established regular “housekeeping” practices, such as monthly statements.
  • Entrepreneurial Development:
    • Ncumisa developed as a leader, balancing strategy and operations.
    • Strengthened the business for long-term scalability.

KUSHESH EXPRESS

Specialised medical logistics

Before Working with Aurik

  • Challenges:
    • Difficulties accessing clients and securing contracts.
    • Limited systems, leading to inefficiencies in daily operations.
    • Owners were deeply involved in all aspects of the business (“working in it” rather than “on it”).

Outcomes After Working with Aurik

  • Turnover Growth: Achieved a 57% increase in turnover within the last quarter of the Aurik program.
  • Job Creation: Created 5 additional jobs during the program, expanding the workforce to 53 employees.
  • Market Share: Grew from handling 5% of a hospital group’s logistics to 90% over a few years.
  • Fundability: Attracted interest from multiple funders, reflecting increased credibility and growth potential.
  • Operational Efficiency:
    • Systems allowed the business to function without the constant involvement of the entrepreneurs.
    • Improved profitability through better systems and processes.

THE VELVET EFFECT

Catering Services

Before Working with Aurik

  • Business operations were manual and inefficient, leading to errors and missed opportunities.
  • Decision-making lacked data support.
  • They were heavily involved in daily operations (“in the engine room”).
  • The COVID-19 pandemic significantly disrupted their events business.

Outcomes After Working with Aurik

  • Profitability: Increased by 1202%.
  • Team Expansion: Grew from 8 staff members to 15.
  • Efficiency:
    • Systems ensured all operations were tracked and recorded.
    • They successfully ran a large-scale, four-day conference without needing to be on-site, showcasing effective delegation and operational independence.
  • Future Outlook:
    • Identified the importance of finding their niche to maximize client impact and business sustainability